![]() ![]() Typically, this could have several different conditions defined for it, with each condition representing an alternative method of payment. These are specified in terms of dimension values.įor example, consider the Payment details step described above. Each condition is defined in terms of events. These represent the requirements that must be met in order for the step to be considered reached. User flow steps are defined in terms of conditions. For example, you could define separate categories for bookings, requests for brochures, CRM activities, and so on. In order to facilitate administration, user flows are grouped into categories. In addition, while steps are primarily defined in terms of pages, they can also be defined in terms of other dimensions, such as Siebel methods, or EBS responsibilities and actions. The user flow is considered completed when the visitor reaches the final step. For example, in the above Payment details step, separate pages may be defined for each available payment method (such as credit card, bank transfer, and so on). Individual steps can be consist of multiple Web pages. For example, a booking user flow might have the following defined steps: It consists of a number of steps that need to be performed in order to complete the task. ![]() A user flow is a collection of Web pages that define a logical task. ![]()
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